SaaS
Subscription software, run properly
Multi-tenant products taken from first release to a service that can be sold, metered, supported and audited.
From first release to a service you can sell
Across the multi-tenant products we currently build and operate.
- Lower cost to serve per tenant
- Contracted uptime
- Weeks to onboard a new tenant
- Compliance controls automated
Overview
The product is the easy part
Shipping a multi-tenant application is a solved problem. Turning it into something that can be sold, metered, supported and audited is where most SaaS efforts stall — usually a year in, when the first enterprise customer asks for a security questionnaire and an SLA.
We build the commercial and operational surface alongside the product: tenancy, entitlements, billing, observability and the evidence a procurement team will ask for.
- Tenancy model chosen against a cost curve, not a diagram
- Usage metering that reconciles with the invoice
- Security questionnaires answered from live evidence, not a spreadsheet
Capabilities
What we do
Building the product, and running it as a service. Most clients need both, in that order.
Multi-tenant from the first release
Tenancy, entitlements and isolation designed before the first customer, because retrofitting them is a rewrite. We pick the model against the cost and compliance curve you actually face, not the one in the reference architecture.
Tenancy design
Shared, siloed or hybrid — chosen per workload, with the cost modelled.
Entitlements & billing
Plans, limits and metering that reconcile with what the invoice says.
Onboarding flows
Self-serve and assisted paths, both instrumented end to end.
Data isolation
Row, schema or cluster separation, with the boundary tested in CI.
Related case studies
Subscription products we have taken to market and kept running.
Harlow & Vance
Order management rebuilt without pausing the peak season
A monolithic order system cut into services one capability at a time, shipped through the busiest quarter of the year with the old path kept warm behind a switch.
Meritas
Data residency remediation across fourteen markets
Workloads pinned to approved regions with contractual guarantees on data movement, closing a regulatory finding ahead of the committed date.
Calder Group
Fraud model governance that scaled past the pilot
Forty production models given documented lineage, challenger baselines and named rollback owners, turning a stalled review process into a quarterly cadence.
Nordbank
Core ledger re-platform, delivered inside the audit window
A twenty-year-old core ledger moved to a supported platform across eleven markets, with no unplanned downtime and every migration step evidenced in the client’s own GRC system.