Refund Policy 

Effective Date: 05 April, 2025

At Krispire, we strive to deliver quality-driven digital solutions with complete transparency. Our Refund Policy is designed to be fair to both our clients and our team, keeping in mind the effort and resources invested into each project.

 

1. Advance Payment Policy

We typically collect a minimum of 30% advance payment after presenting the initial previews of the project. This amount is considered a commitment fee and allows us to allocate resources and begin focused work on your project.

 

2. Refund Eligibility

  • Refund requests must be made within 24 working hours of making the payment.

  • Requests made after this window will not be eligible for any refund.

  • If eligible, the refundable amount will be calculated based on the stage and scope of work already completed by our team.

 

3. Deductions & Non-Refundable Elements

The refund amount is subject to deductions, which may include:

  • Time spent on communication, planning, and design

  • Resources allocated or purchased specifically for your project

  • Any development or design already executed

These deductions ensure that the efforts and costs already incurred are fairly accounted for.

 

4. How to Request a Refund

To request a refund, please contact us at:
📧 info@krispire.com
Include your payment details, project name, and a brief reason for the request.

 

5. Processing Time

Approved refunds will be processed within 7–10 business days, and the amount will be returned to the original mode of payment.

 

6. Final Decision

Krispire reserves the right to accept or deny any refund request based on the merits of the case and the amount of work completed.

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